Information you provide
Search entries
A name, location, or other term entered into the search box is sent to the outside provider that operates that tool. We do not retain or log that search phrase on our own systems. Review the provider’s terms and privacy practices before submitting personal information.
Messages
If you send a message or email, we may keep the information needed to answer it and maintain the correspondence. It is not shared outside our organization unless a legal requirement calls for disclosure.
Automatic technical details
Like most web services, this service may receive technical and usage data when a page loads.
- Internet protocol address.
- Browser, version, device type, and operating system.
- Pages viewed, referring source, and time spent on pages.
- Request timestamps and diagnostic information.
Cookies
Cookies and similar tools help measure site use and keep services working. You may block or clear cookies through browser settings, although some functions can work differently when cookies are disabled.
How information is used
We use technical and message information to operate and improve the service, respond to correspondence, route a search request to the appropriate partner, understand which pages are useful, diagnose problems, and support advertising that may be relevant to a visitor’s interests.
Outside websites and advertising
Links can lead to official Shelby County contacts, Missouri public-record sources such as Section 610.100, court portals, corrections resources, and search providers. Once you leave this service, the destination’s own privacy notice controls its handling of information. Advertising partners may measure activity across websites through their own systems.
We do not control the availability, content, or privacy practices of an outside source, including the Shelby County site, Case.net, or the Missouri DOC search.
Parties that may receive data
We do not sell personal information. Data may be processed or disclosed by the following kinds of recipients when needed for the purposes described above.
- Search partners that receive a submitted query.
- Analytics providers that help measure use.
- Advertising networks that serve or measure advertising.
- Law enforcement or government bodies when a valid legal order requires disclosure.
Security practices
We use reasonable safeguards designed for an online reference service. No internet-connected system can guarantee complete security, so visitors should avoid sending sensitive information unless it is necessary and the receiving office or provider has been verified.
Visitors under 18
This service is intended for adults and does not knowingly collect personal information from people under 18. If a parent or guardian believes a minor submitted personal information, they may request deletion by contacting the service.
Your privacy choices
You may ask about personal information held in a direct message or request reasonable correction, deletion, or an opt-out from certain processing where applicable. Browser controls can manage cookies and certain advertising preferences. A request cannot alter an agency record, court docket, or outside provider’s separate system.
Changes to this notice
We may revise this notice as the service or legal requirements change. A revised version becomes effective when posted here. Continued use after posting means the current notice applies.